With over 30 years working within the Property & Casualty Claim arena, Michael Frank is an accomplished claims professional. He’s lead several claims organizations at the executive leadership level working many years handling and supervising claims in various roles, both in a company staff position and as an independent adjuster.
Mr. Frank was instrumental in beginning one of the first managed repair programs for a major U.S. P&C carrier and later helped found and operate a national service provider designing and managing customized managed repair programs for the property claims business. Also active in large loss property programs, Mr. Frank developed and managed a group of property general adjusters while helping to design and implement a commercial large loss program for the largest P&C carrier in Florida.
DISPUTE RESOLUTION & MEDIATION LEADERSHIP
A founding partner of Resolution Consultants, Michael Frank is a respected neutral for any conflict resolution situation. Mr. Frank is an active dispute resolution practitioner, being a certified Mediator under the Texas Civil Practices and Remedies Code. Resolving conflicts since 1983, he often serves in the capacity of Umpire or Appraiser for the claim appraisal process. He has also directed several mediation and arbitration sessions as a result of various claims disputes. Mr. Frank works with the Dallas area Better Business Bureau as an accredited Arbitrator in their dispute resolution program and is certified as an Umpire by the WIND Insurance Network. Mr. Frank is available for strategic consultation with designing, building and implementing Dispute Resolution Systems in small or large organizations.